Appeals Portal — Information
What you can appeal and how the process works
About the Celora Holdings Appeals Portal
The Celora Holdings Appeals Portal allows community members to formally appeal moderation decisions and blacklists across all Celora Holdings subsidiaries. All moderation appeals are reviewed and managed by the leadership and management teams of the relevant subsidiary. Blacklist appeals are handled directly by our dedicated specialised appeals team within Celora Holdings. Every blacklist appeal undergoes a full review process, as do any associated bans from our Discord Servers.
What Can I Appeal?
Discord Server Moderation Appeals
Appeal any moderation action taken against you within a Celora Holdings Discord Server.
Appealable Actions
Reviewed by: Leadership/Management of the relevant Celora Holdings subsidiary
Game Experience Moderation Appeals
Appeal a moderation action taken against your account within a Celora Holdings game experience.
Appealable Actions
Reviewed by: Leadership/Management of the relevant Celora Holdings subsidiary
User Blacklist Appeals
Appeal a blacklist that has been placed against your personal account across Celora Holdings services.
Appealable Actions
Reviewed by: Specialised Appeals Team — Celora Holdings
All user blacklist appeals go through a full review process before a decision is made.
Community Blacklist Appeals
Appeal a blacklist that has been placed against a community you own or manage.
Appealable Actions
Reviewed by: Specialised Appeals Team — Celora Holdings
Community blacklist appeals are reviewed alongside any associated server bans from our Discord servers.